Intensive Couples Counselling – Frequently Asked Questions


How much does intensive couple’s therapy cost? How do I book an appointment for intensive couple’s therapy?

Is the cost of the intensive couple’s counselling covered by extended health benefits?

Is intensive couple’s counselling right for everyone?

What if we decide we do not want to continue the intensive couple’s counselling after we have started? Can we get a refund if we change our mind after scheduling intensive couple’s therapy?

What is the structure of the intensive couple’s therapy?

What happens after we have finished intensive couple’s counselling?

How much does the intensive couple’s therapy cost? How can I book intensive couple’s therapy?

Please contact Keeping Connected to reserve a timeslot for the three day intensive couple’s counselling. Keeping Connected will reserve the timeslot for you once your $500 reservation and screening fee has been received. You may pay the intensive couple’s counselling reservation and screening fee by cheque or through an email money transfer. Please contact Keeping Connected to arrange for payment by clicking on the following link.

Once the intensive couple’s therapy screening process is complete, one half of the remaining fee is due ($1250 of the remaining $2500). The second half of the fee is due on the first day of the three day intensive couple’s counselling.

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Is the cost of the intensive couple’s counselling covered by extended health benefits?

The three day intensive couple’s therapy is considered psychotherapy and may be covered by extended health benefits plans which reimburse for the services of a Registered Social Worker providing psychotherapy. You will receive receipts to submit to your health benefits for reimbursement. Please check with your benefits provider before attending the intensive couple’s counselling to determine if the intensive therapy costs will be covered by your health benefits.

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Is intensive couple’s counselling right for everyone?

There are some cases in which intensive couple’s counselling is not recommended. These include:

  • Each partner has very different goals for therapy (one partner wants to work on reconciliation while the other partner wants to separate).
  • Current infidelity (one partner is still seeing the affair partner at the time of therapy; the recent discovery of infidelity does not preclude intensive couple’s counselling as long as the affair has been ended)
  • Current substance abuse by one or both partners
  • Domestic violence
  • The screening process is designed to determine if intensive couple’s counselling is right for you.

    After the $500 reservation and screening fee has been received, Keeping Connected reserves the intensive couple’s therapy timeslot for you. Both partners will be provided with an intake form which they must return within five days. Therapist Adrienne Bairstow will review the intake forms and then conduct a 30 minute intake interview with each partner by telephone.

    Should you decide that you are no longer interested in attending intensive couple’s therapy, there is no further payment required. In the case that Adrienne determines that intensive couple’s therapy is not right for you, (based upon the reasons stated above) no further payment is required.

    If both partners and Adrienne determine that the intensive couple’s therapy is a good fit, you will be given two additional assessment forms which must be returned within five days.

    Adrienne will review the second set of assessment forms as a second screening tool to ensure that intensive couple’s therapy is a good fit for you. If both partners and Adrienne decide that intensive couple’s counselling is appropriate, one half ($1250) of the remaining fee ($2500) is due. If either Adrienne or one of the partners decides that intensive couple’s counselling is not appropriate, no further payment is required.

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    What if we decide we do not want to continue the intensive couple’s counselling after we have started? Can we get a refund if we change our mind after scheduling intensive couple’s therapy?

    The cancellation and refund policy for intensive couple’s counselling is as follows:

  • The initial payment of $500 is a screening and reservation fee which covers Adrienne’s time to review the intake and assessment forms and to conduct the screening interviews. If both intake forms are not received by Keeping Connected within five days your reservation will be cancelled and your reservation and screening fee will be refunded, minus $150. Please note that the reservation and screening fee is non-refundable after Keeping Connected receives your completed intake forms.
  • If you decide not to attend intensive couple’s counselling after completing the screening process and submitting the first payment of $1250, your $1250 payment will be refunded less a $250 cancellation fee.
  • If you decide to stop attending the intensive couple’s counselling once the sessions have begun, you will be refunded the pro-rated amount for the hours remaining in the in the intensive couple’s counselling sessions that you did not attend, minus a $250 cancellation fee.
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      What is the structure of the intensive couple’s therapy?

      The intensive couple’s therapy is structured as follows:

      Friday: Intensive couple’s counselling begins at 2:00pm and ends at 6:00pm. There are two hours of couple’s therapy with both partners present and a one hour individual session with each partner. You will be given a homework assignment to complete on your own on Friday evening.

      Saturday: Day two consists of both a morning couple’s therapy session and an afternoon couple’s therapy session, ending at 5:00pm with a break in the middle. Together we will decide how you may wish to use the break. Options include completing additional homework assignments, relaxing on your own, and spending time together.

      Sunday: Day three of the intensive consists of a morning couple’s therapy session and an afternoon session, with a break in between. The intensive experience ends at 5:00pm.

      The advantage of intensive couple’s therapy is that you have the opportunity to focus in on your relationship, covering a lot of ground in a short period of time. This intense format requires a lot of energy. Intensive couple’s counselling works best if both partners are able to clear their schedules of other obligations for the entire three days.

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      What happens after we have finished the intensive couple’s counselling?

      Intensive couple’s counselling provides couples with the opportunity to gain a better understanding of their relationship and to decide how to move forward. Most couples will need additional counselling to continue to rebuild their relationship. Couples may continue therapy with Adrienne at one of her Toronto offices, or via Skype. If this option is not appropriate for you due to location, Adrienne will help you find a therapist in your area.

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